Id like to know why and when my plan suddenly no longer has a free zone..very disappointed

  • 1
  • Problem
  • Updated 3 months ago
  • Acknowledged
free zone no longer on my plan
Photo of Janis Jackson

Janis Jackson

  • 2 Posts
  • 0 Reply Likes
  • angry and disappointed

Posted 3 months ago

  • 1
Photo of Matt B

Matt B, Viasat Employee

  • 1049 Posts
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Official Response
Janis,

The only way free zone would be taken away is if you had changed to a plan that does not offer it.  Have you changed your plan recently?  What plan were you on before, and which one do you have now?

If you need account specific answers, email us at viasatlistens@viasat.com with your account info.