I watered my laptop, it died

  • 1
  • Question
  • Updated 1 month ago
  • Answered
my laptop got wet & doesn't work now. I am using another laptop and I can't access my email. Msg says my user id/password is invalid, but it is valid
Photo of Susan Wright-Horton

Susan Wright-Horton

  • 0 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of Matt B

Matt B, Viasat Employee

  • 1021 Posts
  • 502 Reply Likes
I'm sorry to hear that Susan!

You can get the username/password reset by calling Customer Care at 855-463-9333.  There should also be an option for "Forgot my password" on the site.