I was trying to find out where my data usage was at and it was taking "forever" to load???

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  • Problem
  • Updated 2 years ago
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I just clicked on the option to see how much data(twice) I had already used, that little circle kept going around for an unusally long time ( even for exede).

Is there a glitch in the system?
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Steve Smith

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  • frustrated

Posted 2 years ago

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Diana, Viasat Employee

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Hi Stephen, Thanks for sharing that. There may be an issue.  Please send your account and contact information to exedelistens@viasat.com. I will escalate the issue.  
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Steve Frederick-VS1/Beam314, Champion

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I didn't have any problem loading the Dashboard this morning. Beam 314, upstate NY.

Stephen, it could be an issue in your beam/gateway.