I was given 855-463-9333 as the automated number to check outages. That's just put me in the regular loop. What is the correct number?

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Acc# 306957857. No service. How do I chaeck on it, and what time will it be restored?
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Mark Kornely

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  • frustrated

Posted 1 week ago

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Old Labs

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That's the only one you can call although EasyCare customers supposedly have some priorit number... for years we've been asking for a status page that indicates known outages by satellite and service area as well as ETA for restoration - at least those having alternate internet access could check without blitzing the phone lines. Are you listening Viasat? 
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Bob Lexus

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Use this number: 

Call Care & when you get an agent, dig your heels in and have them check their Dashboard / your History
Your system was fine for a few days