I want to discontinue service

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  • Updated 3 years ago
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I want to terminate this service
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Debbie Ueda

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Posted 3 years ago

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Exede Lindsey

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Hello Debbie,

Due to account verification and legal disclosures, we must instruct you to give us a call so we can further assist with disconnection. Sorry to hear you’re parting with Exede service. I wish you would reconsider, as we very much appreciate your business. If you choose to disconnect your account you can contact our Customer Care at 1-855-463-9333
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julie vandenakker

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If you want to disconnect service make sure you do it before the end of your billing cycle. Just found out they do not give you a refund for the time/data not used! Customer service told me that their system doesn't allow them to do that even though they can prorate service if you change it in the middle of the month.

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