I used 24% of my 10 gab in 4 days what am I doing wrong

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  • Updated 3 years ago
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George Lasky

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Posted 3 years ago

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Jeanette Kim Gramling

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we are going through ours way to fast to. and not even on that much. What is the problem? I had to boost up the package just so I could get on!
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George Lasky

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Not a good answer
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Jeanette Kim Gramling

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I was hoping someone would have an answer for both of us! Do other people shut down motem when not in use I wonder?
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Steve Frederick-VS1/Beam314, Champion

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My modem is connected 24/7/365. It is powered through a UPS, as is my router and Exede phone adapter. In my over 3 1/2 years on Exede I have never seen any data reported by the Exede meter that does not agree with what my ASUS router reports.

You should send an email to exedelistens@viasat.com, include your account number and phone number, and have the moderators look at your data usage. They can tell if your modem is operating normally, and give you a breakdown of how your data is being used.
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Diana, Viasat Employee

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Hi George  I will be happy to review your account to help you identify your data usage.
On our website  https://selfserve.synacor.com/ http://help.exede.net/articles/General/Maximize-Your-Data 
is a
great place to start. There are so many things that eat up data that you may not be aware of. Please send your
account and contact information to exedelistens@viasat.com. Thanks


 
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zanne

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George, it might help if you mentioned how many computers you are using, if you have a wireless router (if so, is it password protected), and how you use the internet (don't have to get specific). It would also help to know what you do to try to conserve usage.

Do you use adblockers and flashblock to prevent videos and fancy flash programs from launching? (although, I don't know if this stops them from actually loading).

Part of the problem may be webpage bloat. Just a few years ago webpages took up less than 1Mb to load. Now the average webpage takes over 2Mb to load. A lot of sites are now using more images, flash, and scripts. The images eat up a huge chunk of the bandwidth. Basically, webpages are now growing larger and sucking more bandwidth, but the amount of bandwidth allowed has not been adjusted to compensate for this.

There could also be some programs on your computer that do automatic updates. I suggest getting something like BitMeter2 to monitor how much you download and upload. It will tell you at what times things were loaded so you can see if things were loading while you were not actively using the internet.

Keep programs like Facebook closed when not actively using it, and go to Facebooks security settings for videos and change auto-load videos to OFF. https://www.facebook.com/settings?tab=videos

I've also been seeing my bandwidth disappear a lot faster now so I know how you feel. Even when I barely use the 'net and close my browser when not in use, its still showing more usage.

Edit to add: I've found that when its raining or cloudy and my connection goes out that my usage reports from the modem seem a lot higher, even when I'm not able to connect. Exede has had to give me more Gb a few times because the modem's readings don't match up with my router and Bitmeter's readings. My router's readings should actually be higher since it tracks data sent to the modem regardless of whether or not it goes through to the dish.
(Edited)