I try to signon to view my usage and it continuously says I have timed out. What do I do?

  • 2
  • Question
  • Updated 3 years ago
I would like to view my usage. I login to the system and then I try to log in to the view my usage. It immediately says my session has timed out even though I have not been signed in at all. It continuously repeats this error.
What do I do?
Photo of Michael Dietz

Michael Dietz

  • 20 Posts
  • 0 Reply Likes
  • very sad

Posted 3 years ago

  • 2
Photo of Brad

Brad, Viasat Employee

  • 3048 Posts
  • 1069 Reply Likes
Hi Michael,

This is an odd error. Have you tried clearing your cache and cookies and trying to log back in? any other sites you have to log in do the same error?