Payment declined, but taken from account anyway

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  • Updated 2 years ago
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  • (Edited)
My name is Cynthia Simonson. I received an email stating that my payment was declined and yet it has been taken from my banking account.
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Cyndy Simonson

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Posted 2 years ago

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Alex, Viasat Corporate Communications

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Hi Cyndy. Sorry about any confusion. Please email us at exedelistens@viasat.com with your account or phone number and we'll look into it for you.
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lorettalea

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Yep, they did exactly the same thing to me. I have already spent what would be equal to an eight hour workday but still getting the run around.