You can always call us at 855-463-9333 if you have questions about your billing. This forum is open and public so it's not tied to your account. If you call that number our billing team can help you out.
Does Exede send emails regarding updating billing info? I think the OP might also be wondering, as others may be, as many other companies warn people that if they get an email like this, it's not from them, and it's a phishing attempt.
GabeU, Champion
Brad, Viasat Employee