I purchased insurance on my devices when I ordered my exede service but I can't find out anything about it.

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Patricia Rose Large

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Posted 4 years ago

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Bev, Champion

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do you mean the Easy Care that can be added to your account? I suppose it's sort of insurance, you pay a small monthly fee to have it and, if service is needed, you don't pay extra for the service call.

If Easy Care is not what you mean, I don't know what insurance you have, unless it's through a local dealing, in which case they should have any information you need about it.
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Diana, Viasat Employee

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Hi Patricia,  Thanks for writing in. I believe you are referring to Easy Care as Bev mentioned.  To get more information about it check out this link; http://help.exede.net/articles/General/EasyCare-protection-plan-available-for-Exede-WildBlue-account... If this is not what you are referring to, please send an email to exedelistens@viasat.com with your account and contact information. You can also give Exede Customer Service a call at 855-463-9333 for immediate assistance. Thanks