i paid my bill. Why hasn't my data reset?

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  • Question
  • Updated 1 year ago
  • Answered
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Renee Chavous Barber

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Posted 2 years ago

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Photo of DSI-Daniel (Authorized Dealer)

DSI-Daniel (Authorized Dealer)

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Have you unplugged your modem/router?
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Diana, Viasat Employee

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Hi Renee,   You data should rest.  Has it done so? Ad DSI-Daniel suggested, power cycle  your modem and router.  If that does not reset your data, please send an email to exedelistens@viasat.com
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Bruce Shields

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I have unplugged mine 3 times...why wont my internet turn back on!
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Matt F, Viasat Official Rep

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New topic

Please reference the new conversation here: Modem problem

This conversation is no longer open for comments or replies.