Archived and Closed
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So, with that preface, my data was zeroed last week on the 13th when the new 10Gb cap was instituted (mid-billing period, I should add). I monitor the use every morning and found that we showed usage of 0.3 Gb for Friday (afternoon and evening), 3.3 Gb for Saturday and 2.3 Gb for Sunday for a total of 5.9 Gb for the weekend. This is unimaginable. We just don't do anything that should have generated that kind of use and we are too far from any neighbors for anyone to leech (plus I have the network locked down). All of our web stuff this weekend was what I would consider to be normal.
I understand that the Exede moderators can look at the different types of use and find out what counted toward the usage. I would like to know that, if possible, just so that I can stop whatever is causing this. I almost find it hard to believe that all of our use would be that much if EVERYTHING were counted. So, can I ask an Exede moderator to tell me how to find this out.
I should also say that it should be better defined as to what is included in "normal" web browsing. I understand that embedded content, like streaming videos are NOT included. How about animated GIFs, for example?
If there is a way of finding out what is causing the usage, perhaps that should be a standard part of the data monitoring. It does little good to see massive chunks of your allowance going away and not have an easy way to be able to find out why.
Finally, a question that would help me make some sense out of this. If I look at the total billing period use prior to the use being zeroed on the 13th and the total use shown now, this would make sense if the prior use was gradually integrated into the total use. This would indicate something more like reality. Any chance that happened? If not, then I have all the questions above.