Service in Cuba?

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  • Question
  • Updated 6 months ago
  • Answered
  • (Edited)
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Lexter Zamora Ruiz

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Posted 4 years ago

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Jim, Champion

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I sent you an email. You should consider checking out this site. You can private message members there and it is much easier to navigate. Good luck.
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Lexter Zamora Ruiz

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thannnkkkkkkkkkkk
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Exede Beau

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Lexter, I responded to your other post, but please let me know if you need any additional information.
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Lexter Zamora Ruiz

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hello brother, thank you for writing. It is sad to know that I am bound by the laws between our two brotherly countries. I want to buy the service in Miami, and bring him to Cuba and respect the contract, payment etc. Please, is there any way to install myself here and have coverage if 24 months have to return the equi I return to renew the contract. Please can make an exception with me. I just want to know if there is coverage in Cuba Cayo Coco, I mount the equipment and oriento without the help of a technician, that is, I am responsible. But I need information only, to which satellite point. Please answer ... greetings Lexter
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Exede Beau

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Hey there Lex, I checked out a few details just for my and your own knowledge and none of our satellites actually cover any part of Cuba. Even if you had the service and the equipment, we do not have any beams pointed to cover Cuba.

Sorry we can't provide service to you, my friend, and I hope you find a suitable solution soon.
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Jim, Champion

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I have responded by email. I'm afraid I cannot be much help.
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Alex, Viasat Corporate Communications

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When our next satellite launches in late summer 2016, it will cover the Caribbean. We don't know yet what, if any, service will be provided to Cuba. At present, we can't offer it since none of our satellites have beams covering Cuba.
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Lexter Zamora Ruiz

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This reply was created from a merged topic originally titled Exede or WildBlue satellite has coverage in central Cuba..
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lag777

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Hello. Now with ViaSat-1 & ViaSat-2 satellites covering the Caribbean are you offering any options for Cuba.

Even HughesNet offer service there
https://www.hughes.com/who-we-are/res...
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lag777

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Jab, Hughesnet provides service in Cuba when using a US mailing/billing address so from the legal standpoint there should not be an issue. I understand a company chooses where to offer it's services.

As to using a florida equipment in Cuba I think it's highly unlikely that it could work, I believe the service uses  spot beam technology> It would be nice to test Florida Installation key in Cuba and see if modem gets provisioned
https://ftp.nifc.gov/public/ctsp/2017%20ITSS%20Training/Mobile%20Technoliges%202017/Beam_map_Install...
(Edited)
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GabeU, Champion

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The HughesNet service that is offered for use in Cuba is only the HN7000S service, which uses old satellites.  Neither the HN9000S, nor Gen4 or Gen5 services are offered in Cuba, no matter the mailing address, as there is no beam coverage of Cuba for those systems.  
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lag777

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That is correct, it's very clear on the link I posted in my first response to Jab.

https://www.montanasatellite.com/hughesnet-cuba/
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GabeU, Champion

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Ah, I did miss the link above, but my post was also about the comment about using the US Billing/Mailing address.  That's only to get the equipment, not for the service itself.  The service itself would be for the Cuban address.  
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Jab

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RE: spot beam technology

Beam 360 might reach into Cuban territory.  There is a larger sized dish, which US consumers would not have as a typical install.  Up in Canada, those living on a beam's fringe area have used a larger dish. Its rather doubtful some consumer could buy one of these...and if your Tx signal strength is too high, their equipment might detect this, and shut your unit down.  If your signal strength is too low, they might also shut down the unit...with the assumption your dish is not-aligned.  If a weak Tx to their satellite, then their larger dish might work...but I'm not aware of where they exist.

That said, at the Naval Station, they may not be using VS-1; I can't find an article associating VS-1 to this Naval Station.  Viasat has leased bandwidth from other satellite owners for their Yonder service ( Viasat Yonder® network).  Viasat may be using another satellite at Naval Station.

VS-2 may reach Cuba, but newest equipment would be required.

VS-2 is using spot beams and wide aperture beams. Satellites with spot beams are designed to target where the most profits are located, so Cuba would most likely not have a spot beam.

So, if a wide aperture beam existed over Cuba, I suspect their  maritime equipment would have to be used....but it would have to be equipment designed for VS-2, not their existing Yonder setup, which is a much slower internet.

In short, Hughesnet is slow, but I suspect its your only option.  Viasat's maritime equipment will not be cheap, and I suspect their plans are expensive.
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lag777

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Yes by asking if Viasat has service in Cuba I’m referring to Cuban citizens because GITMO is technically US territory.
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Jim16

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Jab never makes sense or relevance,  you are very smart to discover that so soon.
But he doesn't care or doesn't understand, not sure which.
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Stephen Rice, Champion

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Save yourself a few brain cells and try not to take Jab seriously.  
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VeteranSatUser, Champion

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To answer your question, probably not. Even in Canada Viasat service is sold by a different company. Now, maybe if the government in Cuba bought a few subs for its citizens, maybe so :)
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Jab

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RE: "Cuba bought a few subs for its citizens"

FWIW - "In the late 1970s, music sung in English was restricted by the Communist Government. Cuban radio stations were allowed to devote only about 20% of their time broadcasting music sung in English, so many young people used to listen American radio stations as a response to that limitation, and the KAAY was one of the most popular. "

Internet censorship in Cuba is extensive. The Cuban internet is among the most tightly controlled in the world. ... The level of Internet filtering in Cuba is not categorized by the OpenNet Initiative due to lack of data.
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VeteranSatUser, Champion

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Guess you didn't catch the sarcasm the first time.
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lag777

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Cuban government’s involvement is out of the question. Hughesnet currently provides the service for Cuba but It’s illegal there. Cubans still take the risk of smuggling the equipment and self installing
(Edited)
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Jab

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RE: spot beam technology

This site lists VS-1 spot beams.  To access, click on Footprints at top, then thumbnails will appear, and there is a slider to move them.

Beam U60DL on that site most likely represents B360 on Viasat's VS-1

If footprint is true, those on outer rings may have an issue with a 4 watt TX.  Exede's Portable initally came with a 4 watt BUC, but back in 2013, this reviewer suggested Viasat might bump wattage up to 8 watts. " This unit operates with a 4Watt BUC and I’m told they are developing an 8Watt version for future release."  About $1.200.00 for this unit, back in 2013  I have no idea if a 8 watt BUC is available.  Of course, a slightly larger antenna would "boost" Tx signal.

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Ronald Stricklin

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one word, Embargo
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Jab

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John Robert "Joe" Cocker (May 20, 1944 –  December 22, 2014) said....With a little help from my friends
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Ronald Stricklin

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Yes thanks for the blues diddy. However by activating the service Viasat would be in violation of the embargo and and subject to a number of criminal and civil penalties.
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Matt B, Viasat Employee

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All,

Ultimately, the answer is no, we do not service Cuba.  Nor do we condone illegal installs in foreign countries.

Installations at locations other then the stated service address violates the customer agreement, not to mention other countries.

The question that began this thread was answered in 2015, and that answer has not changed.  I'm closing the thread.
(Edited)

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