I need password to connect phone to Wi Fi.

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  • Updated 5 years ago
Please help me. My new phone is asking for a password to connect to my wi fi. My other phones never needed this & I don't know what password. Virgin Mobile said to get it from Wildblue.
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Pamela Prince

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Posted 5 years ago

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Knight Rider

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The Exede modems don't have wireless so if your phone is asking for a password then its your wireless router that's providing the wireless signal and the password for it was set when you first setup the router. You can try to log in to as far as log in for that its usually user id: admin password: admin unless you changed it. Once logged in you can change the wireless password on your network. Other option is you can press the reset button on the back the router and set everything back up from factory defaults
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It's a process...

Your router may need to be reset if you cannot remember the wireless password.

The router has a reset button someplace, usually in the back and may need to be pushed with an opened  paper clip.  Press that reset button until the lights blink or change on the router (about 5 seconds, and the router must be on).

The router is now at new condition and has no passwords associated with the WiFi. You should run the setup CD that may have been supplied with the router and setup your wireless security now.  If you don't have a setup CD then the router is accessed by it's web interface and you need to find the address of your router.  It should be one of these;

Enter each of these address, one at a time in your browser address bar until the correct one is found.  Most routers have a built-in username and password such "admin" for both fields but yours may be different.  If you reply with the brand and model of your router I will look up the factory password that make and model is shipped with.

Most settings are already correct for normal use except the wireless security, it is an open network after the reset button is pushed.  The configuration / Menu screen of your router will have either a link or tab to access the wireless security setup, go there now.

You will be offered a few different choices of security modes available.  Do NOT choose "WEP" as that security type is easily compromised by the most novice of hackers.  A better choice is WPA2 if it is offered.  The process of setting up wireless security varies greatly among different routers so here you need to follow on-screen instructions closely.  When completed, click the "OK" or "Change settings" (or whatever it indicates) to finalize your choices.

If you have problems, come back with the make and model and I'll supply instructions in greater detail for your particular router.
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Unless you have changed it, your wireless network key will usually be printed somewhere on your router. I am assuming you have a wireless router and were not thinking your modem includes wireless capability.
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Jim,  That's  a good point.  If Pamela Prince comes back and says the router is a Surfbeam-2 (ummm...) then there will be a different situation to address.