I need help - the extra data I purchased this morning worked for a while, but now I'm getting nothing - why?

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  • Updated 3 years ago
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I purchased more data this morning, could I have used it all up in one day? It is now after midnight, the free time and Excede is still not working - what's the deal?
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Carol Isom

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  • Exasperated

Posted 3 years ago

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Diana, Viasat Employee

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Hi Carol,  The answer depends on many factors.  Please send an email to exedelistens@viasat.com and we'll look into this for you.  Please include your account and contact information. Thanks