Some one used my Bank account/ debit card for Exede internet

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  • Updated 2 years ago
  • (Edited)
i have been Charged 80 something dollars as far back as February. they could not go back any further.. as what my bank told me today...
Im wanting to know who did this?!
 what are there names ?
The only Info i have  is my bank account debit  card, that someone used to get exede internet...
  I want a Refund or some kind of Help here!
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Nancy

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  • pissed

Posted 2 years ago

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Brad, Viasat Employee

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Hello Nancy

This isn't a direct way to contact us. This is our user-based PUBLIC forum. This is in no way linked to any accounts or other information. We would need you to call us at 855-463-9333 to investigate this further and take appropriate actions.
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Nancy

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The information they Give me is a email to contact fraud department Communications.legal@viasat.com... 4 to 5 business days when i get a response.
Can you provide me a Phone number? for the fraud department? please.
(Edited)
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Paul Hicks

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File a fraud case at your bank, Best way to get your money back.

Paul
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Brad, Viasat Employee

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That email is the best way to get in touch with the right people here. Your bank would be the next group to talk to about doing a chargeback for those charges. 
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Lynn Hoffman

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Nancy, it seems like your bank would be able to give you an acct # or confirmation # and then Exede should be able to use those to find out the address where the service is being used. Then the proper prosecution can be done, hopefully. Plus either Exede or the criminal will give your money back. Do you even have Exede or a satallite dish???
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