Why do I have slow speeds?

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  • Question
  • Updated 3 years ago
  • (Edited)
I recently had Exede installed at my home.  When tech left i had 11mbps on a speed test.  Now I have less than 0.5mbps.  He never tighten down the bolts on the dish.  I redid it from the start.  Got a good signal. RX Power 43.4, RXSnr 8.7, Cable Resistance 2ohm, Cable Attenuation6.6 dB.  Any ideas?
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Eric

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Posted 3 years ago

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Steve Frederick, Champion

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Signal strength and cable resistance and cable attenuation all look very good. Have you gone over your data allotment by any chance?
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Eric

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Only had it for 2 days
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Starring Matter

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Eric, if you aren't smart, you can easily go over your data in a few hours, let alone days.  Steve's suggestion is likely correct.
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Eric

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Are you guys asking if I have used my 10gb?
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Eric

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I have used less than 1gb
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Jim, Champion

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The tech  should be required to come back and check everything out without any cost to you. Call whoever you ordered from.