Archived and Closed
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my problem could not be solved. I was told it was an issue with Google Chrome. This switch you imposed on us screwed my e-mail up terribly. I tried solving it with a call to Customer Service, but was rudely treated by 3 people in the Philippines, so I called the regular WildBlue 800 number. You really need to quit outsourcing your customer service. They were very hard to understand and it took way too long to try to communicate my issue... which they were not qualified to address. I spent 4 hours dealing with this today & that is criminal. No receiving any of my email from my personal contacts has been personally & financially devastating. This issue should have been worked out before you changed anything. Period. Not what I call a good business decision. How do you expect to get high ratings & referrals if you don't earn them?