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I don't understand why some people have such trouble with Exede. I have not had any issues my service since I got it a few months ago. It has been reliable beyond belief, even better than my DSL that I had prior to getting Exede. Some of the issues people are having could easily be tied their routers and/or their computers, smartphones, etc. Some people always complain but most done. Those with issues should work to help solve their issues instead of trying to bash Exede and threatening to sue them.