I know its free at 12 to 5 but does that mean the same time all around the world

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well sometimes it cost me data when i get on the internet at 12 to 5
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Jessica Edwards

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Posted 5 years ago

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Knight Rider

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The LNFZ is calculated buy the clock in your modem which is set to your time zone at install. So if you are being charged data usage after midnight then that is something that the exedemods would have to try to figure out with the information you have. To answer the question though the free zone starts and stops based on the time some set on the modem. it's not global to where everyone is on the free zone at the same time system wide, it's based off what time zone you are in.
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Knight Rider is correct.  If you are getting charged for usage during your LNFZ contact ExedeListens so they can make sure your modem is registered for the correct time zone.  Also keep in mind that data usage before your LNFZ may not be logged until during your LNFZ.
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Brad, Viasat Employee

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Hello Jessica

Can you please email exedelistens@viasat.com so that we can take a look at your account? 

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ive noticed something similar to this. at first it just seemd like the late night free zone was a little erratic. then i had a fairly large jump in data usage, when i had been expressly *only* using during happy hours. then one night i noticed that some secure network connection hiccupped at exactly 4 AM (well, maybe 4:01 or 4:00:45), but what could be considered essentially a perfect "off by one" error. then another time, while being DAPd, things seemd to speed up dramatically at 11PM. its not often, but as i use cron to schedule downloads to be during the night, im pretty sure it bit me once or twice. so, i think my modem settings are probably correct, but rather exede doesnt always match the actual traffic datastream to the right account.
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LNFZ as stated is sometimes erratic. Don't use it before minutes before/after the start and end of that period. The clock is sometimes off. And without an actual live meter, you will not know until 'after' the fact.

They also, in small letters, warn you that it could be up to 24 hours behind. So, that'll really blow your mind.

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