I keep getting disconnected.

  • 2
  • Problem
  • Updated 3 years ago
I keep getting disconnected. When I check it says my computer is configured properly, but the DNS server isn't responding. This has been going on for a couple of weeks now. Customer service said it might be bad weather between here and the server. Well, it's been nice here every time it's happened and eventually it reconnects, but I'm getting really irritated. It's already disconnected twice this morning.
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Alice Poulson

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Posted 3 years ago

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Exede Lindsey

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Hello Alice, sorry for the issues you've had to with experience with your intermittent connectivity. I would be more than happy to review your account and see if we can locate a problem concerning your connection. Please send your account and contact info to exedelistens@viasat.com. Thank you 
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Alice Poulson

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Just sent my account and phone number.