I just signed up for RV internet

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  • Updated 3 months ago
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  • (Edited)
I called Viasat this afternoon and said I’m looking for a provider for satellite internet for my rv while I travel..... we talked about my needs, qualifications and chose a plan for me, we even talked about how good my coverage will be in remote areas. Now I look at the community blog posts and find that Viasat in fact does not provide satellite internet for RVers? !

Ok.... then why did someone just sign me up for it and what do I do now? Nothing has been installed, scheduled for Thursday.
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hanna

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  • confused frustrated

Posted 3 months ago

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privatejordy

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I can only assume that they thought you were stationary with no plans to move the dwelling even though it's on wheels. I'm thinking your installer will call in and cancel if you can't cancel before they show up.
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VeteranSatUser, Champion

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Yea. Assuming you are not going to be stationary, you need to call and cancel your install.
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Michael McDowell

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Are you sure that you talked directly to Viasat?  
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Stephen Rice, Champion

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Sounds like a dishonest third party dealer told you a bunch of lies so he/she could make a commision.  Viasat doesn't have a mobile solution available for us regular consumers.  
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Andy Schack

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More than likely this was a sales agent that didn't understand the difference between satellite TV and satellite internet and the difference between the way Viasat has beams whereas sat tv has full conus delivery with the exception of local channels. 

Andy
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Brad, Viasat Employee

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unfortunately I have to agree with the comments. At this time unless that RV is going to be in the same place for 2 years without moving, you're on a private lot and not on concrete and maybe with some potential blind eyes MAYBE that could be swung. I doubt this gets installed. I know that's a market that we'd like to see one day but right now it would require a service call every single time you set up camp which is far from ideal for us as a company and probably for someone just wanting to spend a long weekend in the mountains. We would like to see this one day but at this time it's not available for RV/Temporary locations

Did you call in DirecTV by chance to set this up?
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Steve Frederick-VS1/Beam314, Champion

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Gregory Davis, GM's internet in their vehicles is supplied by the Verizon cell phone network, as is the On Star service.
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Gregory Davis

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Thanks Steve - I SIT corrected.
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GabeU, Champion

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I understood that satellite tv is available for rv's and boats. Wouldn't the technological challenges be the same. In both cases a moving dish needs alignment as it moves.
Not really.  Satellite internet is far more complicated than satellite TV.  It's also two way.  
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GabeU, Champion

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I understood that satellite tv is available for rv's and boats. Wouldn't the technological challenges be the same. In both cases a moving dish needs alignment as it moves.
Not really.  Satellite internet is far more complicated than satellite TV.  It's also two way.  
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GabeU, Champion

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Come on, GetSat.  These double posts are getting REALLY annoying.
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VeteranSatUser, Champion

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The technology does exist for mobile internet via satellite to RV's. The problem is the costs. While planes can do it, imagine what the hardware would cost for one individual.
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privatejordy

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Yes, I have a King Dome In-Motion satellite antenna on my RV that works with Directv and Dish, although they work better with the first over the latter, and just the piece that sits on the top of the RV and remote is $2000 when ordering a custom built unit, and $1700 in the box, uninstalled, and that does not include the receiver, service or activation fees. I found out it's often easier to put a dish on a tripod than using the King Dome unit, especially in shady RV parks.

If you're planning to travel but you're not planning to reside in your RV, you need an affordable prepaid Hotspot, with no roaming. I have a nice unit in a drawer that I can use or not use, on the Go-Phone AT&T data system, but I'd recommend going with an area provider with the best 4g or better signal.
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VeteranSatUser, Champion

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I have s friend that uses the tripod option for DirecTV. Much cheaper and easier.
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Gregory Davis

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Looking at one of my Camping World catalogs I see Winegard, King Quest Pro,...
These are roof mountable satellite TV options for RVs that will automatically acquire the appropriate satellite for TV viewing.  Note that they say "for stationary use only" a moving RV will have many obstacles that would block acquisition and also the constant swaying of the vehicle will also present challenges for technology developers.  Now for stationary use would be great once the RV is parked.  Not sure there is a market there for Viasat to journey into that market.  The equipment would have to know it's GPS location and which beam (i.e. frequency) it would need to use, ...
Or would it need to have to switch frequencies (i.e. beams) seeing as the satellite is 22,500 (+/-) miles up to acquire a good to/from signal????
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Matt B, Viasat Employee

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The problem here is your account is assigned to a particular beam.  It doesn't get reassigned.  If you are able to align your own dish, you'd be able to keep your service, as long as you're in the same beam.  When you leave, your dish will not be able to connect to our network.
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Old Labs (VS1-329-L12FZ)

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My next RV is going to be a 747 or oil tanker just so I can get one of these:

https://www.viasat.com/products/mobile-broadband

and an unlimited plan of course...
(Edited)
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Brad, Viasat Employee

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Good Luck Labs! Those tankers are sort of a magnet for marauders

 
 
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Old Labs (VS1-329-L12FZ)

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Yep, there always look to steal my WiFi...
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Brad, Viasat Employee

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On the industrial side I do know we sometimes work with oil and gas sites but that won't be through our residential team at all
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VeteranSatUser, Champion

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If Old Labs had a 747, he would just need to add the Viasat in the air option and he be good. Probably better quality of service too!