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Posted 4 years ago
LorrieL, Champion
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You can go online and view your bill in detail by going to www.myexede.net/currentbill You need to know your exede username and password to connect there, so if you have any problem getting in to the site, you can call customer service for assistance.
(And in case you are wondering, you can't buy the equipment instead of renting as this option isn't offered by Exede (or by Hughesnet, another satellite internet provider)
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Steve Frederick-VS1/Beam314, Champion
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LorrieL, Champion
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Re: what you said about ma bell and no equipment leasing for phone cos--Exede is not a phone co. For whatever reasons it is standard for Exede to offer equipment rental with no option for buying equipment instead and until very recently this was also standard with Hughes --i just saw something online that says you can now choose to buy your hughes equipment..so I wouldn't be surprised if Exede comes up with something similar before too long. These things go back and forth between competitors, so all you can do is find out the facts at the time you need to choose and pick what is best for you. A month later, which one is best for you might change again. That's business. and another reason they want those contracts.
anyway, you may not know it but you DO own the Exede disk and pole if you have one. when you disconnect they will want the TRIA and modem back, but you keep the disk and pole. whether you want to or not. :-) (Just kidding, I know that isn't what you care about.)
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LorrieL, Champion
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http://internet.hughesnet.com/plans-and-pricing.html
LorrieL, Champion
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You seem to have some difficulty in telling the difference between someone (me) talking about facts and someone who works for exede. If hughes cheapest plan, the one I can afford, had been better than exede's I would still be with Hughes. I like facts--you were leaving those out when you said Exede wasn't competitive with hughes as if that was across the board.
If you can meet your internet needs better with the hughes plan you can afford , of course you should switch to Hughes--why wouldn't you?--I would too. But when you incorrectly imply this is true for all people who want satellite internet, I am going to say that is wrong. because it is.
btw, you have to admit, saying something like "geez calm down do you work for exede?" is a kinda rude and disrespectful way of saying you didn't like what I said. Is that really the best you can do in your internet communications? A little more civility from you would be nice. Somehow I managed to disagree with you without disrespecting you at all. It isn't hard at all.
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Compared to Exede you get 12/3 advertised speed (which most get more) and you said you have 25GB for 5am to midnight and unlimited access from midnight to 5am and from what I see they are the same price.
So maybe its just me but Exede seams to come out ahead on this one.
Steve Frederick-VS1/Beam314, Champion
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Duckman, I do not work for ViaSat, Exede, or in fact anyone. If Hughes works out better for your internet needs, then go with them. I myself am very happy with the Exede service I have been getting for over 3 years, and th Wildblue service before that. It is great to be able to choose which internet provider works best for us.
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LorrieL, Champion
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Just kidding but I get tired of people saying "you must work for exede". Just another rude way to try to put down what someone is saying.
LorrieL, Champion
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The original title was along the lines of I was told my plan was $49 per month - why am I paying $68...
The change in title introduced a new question and topic.
LorrieL, Champion
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Funny thing is, I don't think we answered the question of "why can't prices be lower" either--we talked a lot about figuring out which of 2 competitors has the better deal, and details of Hughes plans vs Exede.
I wonder why prices CAN'T be lower?
No, don't answer that, please! that was just a joke.
I do wonder why high speed internet can't be free to all citizens though. With unlimited data allowances for all. Clearly we are entitled to have that.
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As for why not free to all and entitlement? I'm not even going there - that would in fact be a provocative discussion better suited elsewhere and probably involve lot's of yelling,screaming and caps lock on ;)
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