I just bought a new HP computer and my satellite cord won't plug into it. It saysI need an 8-pin,RJ-45 cable. Where can I get one.

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Satellite cord
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Sue Read

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Posted 3 years ago

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Diana, Viasat Employee

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Hi Sue,  That is a great question. Our satellite cables usually fit all computers. Are you connecting directly from the modem to your new computer? Did you speak to the store that you purchased it from?  Please send me your account and contact information to exedelistens@viasat.com and we can discuss further. Thanks 
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J&J

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It's a common networking patch cord.  Buy them at any store with computer accessories, such as Best Buy, Walmart, OfficeMax, even CVS Pharmacy has them.  Don't buy one that says "Crossover" or "X-Over" as they are commonly used for a direct connection from one computer to another.  The SurfBeam-2 Satellite Modem had one out of the box but apparently it's lost?  Patch Cords are inexpensive unless you get one from Belkin (Blister-pack).  Price at Office Max for a common patch cord is about $11.00 for a 3" cord, Fry's in California has them for as little as $4.00 for a 6' patch cord.

It looks like a common telephone cable except a patch cord has 8 wires in a connector that appears double-size (because it is) and the outer insulation jacket comes in a variety of colors. 
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Lewis M Holston

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it is called a CAT 5 Ethernet cable. you can acquire from any store that carries household appliances/electronics. Just go to the computer hardware section of the store. (Walmart, Kmart, Sam's... etc.)
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Lewis M Holston

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Oh, and by the way, an RJ-45 cable is for telephone. it only Has 4 pins. You need CAT 5 cable.
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Old Labs (VS1-329-L12FZ)

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Good observation - not entirely clear what's going on here, but whatever 'it' is it appears "it's" asking for a phone cable. Wrong port maybe? Not many new computers shipping with modems these days. Some laptops no longer even shipping with ethernet as wifi becomes the norm I guess.

Although RJ-45 does support 8 pins (or is it RJ-11). Regardless confusing since the ViaSat modem comes with the proper cable and most routers do also.

Had to look it up: RJ-45 - ethernet ; RJ-11 phone. So change that to whatever 'it' is 'it' wants one ;)   
(Edited)
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J&J

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OOps....  I said  "$11.00 for a 3" cord"   make that a 3 foot cord.
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Old Labs (VS1-329-L12FZ)

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Actually I wouldn't be surprised at all to find a 3" Monster cable that costs $11 ;)
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Charles Beasley

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I worked in the telephone business 25 years,most phone cables are RJ11. The exception is AT&T Bell labs invented the 8 pin RJ 45. Back in the day after Judge Green broke Ma bell in to baby bells when the Osborne computer was the top of the line before Microsoft and Apple. The Osborne computer had 2 eight inch disk. One was the operating disk the other was the data disk. Osborne used a non copywrite Unix operating system. At&t's first computers used Unix system with their own twist. Back before the break up all customers could not legally plug their own equipment in to any phone jack installed and provided dial tone by AT&T it was illegal AT&T owned the public system from start to finished. The break up changed all of that. Single line house phones only needed 1 pair of conductors They received power from the public network. After the break up thing were like the wild west for business. Phone manufactures from all over the world enter over the world enter the market. home computers went from Osborn to generic desk tops using Bill Gates copywrite modified Unix sold separately in the market and Apples system purchased in the box. Hardware and operating system sold as one. In the business world it was wide open one had cat 3,4,5 for phones the difference is how the phones are powered business phones were not powered by the network. They were power by their own propriety box, the box was tied to the network. So inside the office the customer controlled. the networ only supplied service to the building. All of AT&T business equipment required cat 5. Other manufacturers used cat 3, and 4. In house technicians would make their own cables for in house phone equipment. 9600 baud rate was fast in those days unless one had T! or T2. which was leased and engineered by your network provider. Business computers used a upgraded version of cat five 8 conductors. The internet existed many years before the general public was given subscribed access to it. Al Gore said he created the internet. he was just an advocate for public access. with the internet came digital service lines (DSL) this allowed business to move away from the old transmissions technology. In order to acomodate higher speeds Bell Labs which was a independent research company by then tweaked cat 5 by tightening the twist All voice and data transmission lines must have twisted pairs to avoid cross and data corruption at any speed. thus all computer being relatively high speed devices 96 baud rate out side of the building would not cut it. Cat 5 was the medium the industry chose to connect computer to a transmission a external network. Remember most non business computers were not connected to the outside world. Home modems and routers came into existence to help this along. Fiber optics made an improved Cat 5 necessary. Technicians had to be trained on how to connect the improved Cat 5 to the RJ 45 jack to acomodate faster speeds inside offices that had fiber to the building into a conversion box that converted the signal from light to electronic pulses. Light signals are no good inside buildings to many 90 degree turns. Try making a 90 degree turn in your car at high speeds. (physics) So DSL had to be inside and fiber on long stretches with no sharp turns.. Now CAT 6 is replacing Cat 5. Just a little history on how we got where we are.