It means your cable has a problem. Only a mere sample of the signal is being delivered to the modem from the TRIA.
First and easiest things to do are:
Un-plug the ViaSat modem Remove the cable from the ViaSat modem and put back again. Do the same at the TRIA Plug the ViaSat modem back in Go to 192.168.100.1 in a web browser and watch the re-sync process. If it does indeed re-sync, look at info again. (all info is bad/wrong until it completes re-sync) If it's still bad, a service call is needed.
Hi Barry, Please send an email to exedelistens@viasat.com with your account and contact information if the above instruction by Craig didn't fix the issue. For immediate response, call Exede Customer Care at 855-463-9333.
Does anyone know how the cable attenuation is calculated. It seems to be calculated rather than measured since I see mine varying a bit and I doubt if the actual attenuation is really varying.
