I navigated by clicking two different e mail buttons and it brings me here to what looks like a community forum page. Cause when it ask, "do you want to e mail us" thats what I want to do. Either way my question is I was told I was being mailed a modem to work with my unlimited data plan. It's been over two weeks and I have not received anything. P.S. I just tried to post this and now it wants me to sign in with a different entity call Get Satisfaction. I think it is time to go back and leave some reviews.