I have made 3 separate requests for a call from a manager

  • 1
  • Question
  • Updated 1 year ago
  • In Progress
I have made 3 separate requests for a call from a manager and I have been waiting since June 26, 2017. I was told that there would be a credit on my bill and I did not see the credit. I also have not received a call back.
Photo of Runaway Bay

Runaway Bay

  • 0 Posts
  • 0 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of Bev

Bev, Champion

  • 3067 Posts
  • 1285 Reply Likes
Runaway, the best thing to do is email your account and contact information to exedelistens@viasat.com and tell them the details of why the refund was promised and that you did not get it. They can look into it and see what went wrong.
Photo of Brad

Brad, Viasat Employee

  • 3086 Posts
  • 1087 Reply Likes
Hi Runaway Bay

This forum isn't linked to your account nor is it a live method for reaching Exede. Please send an email to exedelistens@viasat.com and we'll be able to take care of that for you.