I have been waiting for two weeks to get my Internet back up

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  • Updated 3 years ago
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I have been waiting for two weeks to get my Internet back up and running, no calls from repair service, I have called Excede 6 times to ask for help, on the last call i got the message, they don't care. What can I do?
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John

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Posted 3 years ago

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Steve Frederick-VS1/Beam314, Champion

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The best way is to go to exede.com, click on Find a Dealer, http://www.exede.com/local-dealer/ then call one of the dealers listed. Or you can send an email to exedelistens@viasat.com and one of the moderators will help you. Be sure to include your account number and a phone number
(Edited)
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Exede Lindsey

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Hi John, sorry to hear you haven’t had a connection for such a length of time, we definitely want to get this matter resolved as quickly as possible. Please send your account and contact information to exedelistens@viasat.com so we can research this problem and issue a service call if necessary.   

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