I have a friend in Exede and her name is Kim. Big Aloha to her.

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I had to go through the jungle plenty of times before I got lucky! I only have almost always good things to say about the service maybe living on the eastside of Maui got something still! I do like that lady Kimberly she is straight up and does not screw around =so some more Aloha and kudos from the Island. She is the one helping me and I do wish her success in her work and health and happiness in her life and wish all customer service employees would be like her. Mahalo Exede.
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Christoph Lieding

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Posted 5 years ago

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Bobbie Blackman

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Smiles @ Chris, Everyone loved Kim, she was really good at her job. And can't be replaced. She has moved on within the company from what I was told.  I praised her so much I lost my champion badge :)  well maybe it was the wording in which I used. I hope she sees your comment Chris I know she would have one of those shy smiles. :) Thanks for stopping by.
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Exede Lindsey

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Hi Christoph, thanks for your post.  Please send me an email to exedelistens@viasat.com with your contact information, we would like to send you a little something as a thank you. -Exede Lindsey
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Christoph Lieding

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Aloha Lindsey! Maybe you can replace Kim and help me like she did. No wonder she did not answer me cry for help if she does not work for your Company. What I need is to move my dish a little bit down the road. I xed myself so I kicked myself out and moved out. Same property bad some nice jungle in between. I do like to keep my Freedom plan Kim turned me on to it. But I need somebody to call my new number 808-248-7581, so I can give that person direction. Easy to find right on the famous Hana Hwy. and don't even need a ladder to mounted on my "new" place. If you please could help me with that, I will give you plenty Kudos? or big Mahalo. And the same offer to you if you ever come to east Maui I will show you around
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Exede Beau

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Christoph, we can certainly assist you with moving your dish. It's what we refer to internally as a re-installation. Please send us an email at exedelistens@viasat.com with your account and contact information so we can get that setup for you. Please reference this post in your email.
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Exede Lindsey

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Hi, Christoph, I returned you a call a few moments ago regarding your dish relocation please contact me directly at the number I provided on your voicemail, I would love to further assist. -Exede Lindsey  :-) 
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mferner

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Exede Lindsey Please check your Facebook Msg! Thanks! Marcus
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Exede Beau

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Just a clarification Christoph, Kim is still with the company, she's just working on different projects now. We agree, she's great!
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mferner

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Exede Beau I sent U a friend request on FB, If u have time tonight I need your help please changing plans
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Exede Beau

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mferner, glad we were able to touch base and get your package changed. Let us know if there's anything else we can do for you!
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Exede Lindsey

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Hi Christoph, It was a pleasure to assist you. I'm glad we were able to get you a service call set up for your dish relocation if you ever need any future assistance please don’t hesitate to shoot me an email to exedelistens@viasat.com. Thank you -Exede Lindsey 
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mferner

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Thanks beau and I replied to your email this morning to confirm it! Thanks again!
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Exede Beau

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I received it, you're all set!
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Bobbie Blackman

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Nothing like the feel of a cold shoulder, My speeds are fine this morning.

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