I am so disappointed with Excede. I have really no other options for internet at my new home and was hoping for a good experience. I went from an unlimited super fast service to a SUPER limited spotty and SLOW service. YES I work during the day and can only use my internet during the evening- like most people out there, so I understand that there will be a lot of traffic. but I just gave up surfing last night. I don't have all night to wait for a page to load. reminded me of way back,when I had dial up. pathetic. As far as the data cap?? I get more on from my cell service for less money per month. AND It's faster for me to use my cell phone to look something up than excede. We don't do downloads, watch very few you tube videos, and I cancelled my Netflix and Hulu accounts since it's pointless to have them. it's just my husband and myself surfing an reading on the internet. we have managed to use 15gb of my pathetic 18 and have 15 days left. great. I am considering buying out of this crap and getting a mobile hotspot. I will have faster service and more data for less per month, wish I would have thought of that before I got into this fiasco.