I got an email stating my bill was past due--- due date was 7-16-15--- I paid my bill on 7-14-15---Please update your records

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  • Updated 3 years ago
When I paid my bill, I checked my account (bank) it was taken out twice. My bank stopped one of them. Now I get an email stating my account is past due.... When it's due on the 16th and I paid on the 14th!!! How can I have a past due?????
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Kerry Reyes

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  • frustrated

Posted 3 years ago

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Diana, Viasat Employee

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Hi Kerry,  Please allow us to look at your account to provide
clarity & accuracy by sending your account and contact information to exedelistens@viasat.com. I will be happy to review and correct any discrepancies with your payments. Thanks in advance.