I got a PEP SOHO router for its security. Now Exede doesn't work somehow.

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  • Updated 3 years ago
Got a new router. Now nothing works. To what ports do I connect my voice motem and new wireless router. Things are all fouled up. Is Exede having troubles?
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MH Yarborough

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Posted 3 years ago

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Old Labs

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Interesting router... and assume you're referring to the following one:

http://www.peplink.com/products/pepwave-surf-soho/

First, ensure the connection sequence for the ViaSat modem and Exede Voice adapter is correct as noted here:

http://help.exede.net/articles/General/How-to-set-up-your-Exede-Voice-equipment

I don't have the Exede Voice adapter but on reading that, ensure that the yellow cable is used for the WAN connection between modem and voice adapter. Yellow Ethernet CAT5 cables are typically crossover cables rather than simple straight through connections (and since the directions go out of there way to mention specifically yellow I'll assume that's the case and pertinent).

Next comes the voice adapter to router connection. Using a regular straight through Ethernet CAT5 cable (typically blue, black), or gray) connect the LAN port of the voice adapter to the WAN port of the router.

After that you're likely looking at some additional router configuration but let's give the proper physical connections a shot first and you may get lucky out of the box.

If not comeback and verify the router brand and model and someone may be able to provide some additional guidance from the peplink manuals:

http://www.peplink.com/support/downloads/            

       
(Edited)
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Judge and Jury

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I have ExedeVoice...  The cable: yellow, grey, blue , whatever is not a crossover cable.  It's a standard patch cord.
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Old Labs

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Thanks,

Good to know - the mention of color is probably only for organizational purposes (or perhaps decor and I date myself with an old unofficial convention).
(Edited)