I feel like my data usage is being incorrectly reported by Viasat.

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  • Updated 8 months ago
  • Acknowledged
Viasat said I used 30gb in 2 days.  Mostly from common web browsing.  I have nothing that auto updates or auto video play.  Very little video streaming.  Anyone else experience what they felt like was incorrect data reporting?
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Jason Dunn

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Posted 8 months ago

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Matt B, Viasat Employee

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Jason,

We see threads like this from time to time.  If you like, I can take a deeper look into your account, to see what is causing the usage, or at least narrow it down a bit. Send us an email to ViasatListens@viasat.com with your account information and a detailed explanation of your issue!
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Jason Dunn

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My google wifi system which also tracks my data usage says i've only downloaded 2.5gb and uploaded 1.7gb of data since i have had my internet, which I got on March 2nd.  Viasat says I've used 30gb.  I've already had someone look into it, but you can as well please.