I don't get why some people are having a problem with data usage??

  • 1
  • Idea
  • Updated 6 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: No need for further response.

I don't get why some people are having a problem with data usage?? If you are on the 15GB plan that's 500mb daily. I recommend Cucusoft Net Guard it keeps track of your data and tells you all the programs visiting the internet. Just saying cause I use Facebook and watch occasional videos daily and still have over 2GBs left and my usage resets in a couple of days. Just trying to help some people.
Photo of Teresa

Teresa

  • 39 Posts
  • 3 Reply Likes

Posted 6 years ago

  • 1
Photo of Alex

Alex, Viasat Corporate Communications

  • 675 Posts
  • 305 Reply Likes
Thanks Teresa. We can't vouch for the Netguard product but if it appears accurate and helps you monitor your data, that's a handy tool.
Photo of Teresa

Teresa

  • 39 Posts
  • 3 Reply Likes
Yeah I like it. It tells me what is being used and what processes are visiting the internet in such case I can either end that program or keep it running.
Photo of JEP

JEP

  • 987 Posts
  • 718 Reply Likes
I agree with you Teresa. I think the majority of these cases are similar to people who are overweight and claim, "but I don't eat that much".  There is a very small percentage of cases where people have defective routers, viruses, data stealing neighbors. looping email programs, etc.  The majority of the complaints come from people that don't understand data usage and are surprised by the consumption rates. My wife used over 1 GB earlier this week in less than two hours browsing on Google Earth, exploring a planned travel route.

This conversation is no longer open for comments or replies.