I cant send email in outlook when I am on exede internet. is something blocked?

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  • Updated 4 years ago
I already have a POP email account that use. However, when I am on my Exede internet connection I can receive new email but I can't send anything. I am using Port 25. Is it blocked or something?
Photo of Tab Haney

Tab Haney

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Posted 4 years ago

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Photo of Joshua


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Hi Tab,

Most ISPs will block port 25 for SMTP traffic as a way of reducing spam. I would highly recommend that you switch to using TLS/SSL for both ingoing and outgoing mail traffic (POP/SMTP); especially if you are sending or receiving email over a wireless connection.

For SMTP, you'll want to use port 465 or 587 instead of port 25.

Photo of Wes Menzel

Wes Menzel

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Or try port 995 if it's a POP3 account.