I can't remember how to access my account

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
Won't accept my email address
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Julie Reynolds

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Posted 3 years ago

  • 1
Photo of Daniel

Daniel, Employee

  • 13 Posts
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Did you click on the account help button?

You can use your modem to look up your account.
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Exede Lindsey

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Hello Julie, I would be more than happy to assist you with retrieving your username or password for your email through Exede. Please send an email with your account and contact information to exedelistens@viasat.com. Thank you  
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@Lindsey--I have seen where you say send email with account  number and contact information only thing I often wonder about is if you can't get into your account how can you get your account information. ~~I went into my account and wrote down all my information and put in private notebook so if need the information and can't get into my account will have it.
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Knight Rider

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They can pull your account by the phone number as well but when you first sign up Exede sends you that package in the mail on the one card has all that information. Also they can look it up by the Mac address of the modem as well I think.
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Exede Lindsey

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Hi HMC 1940, when we request for account or contact information, mostly all we need is a phone number or email associated to your Exede account (contact information) to which the majority of users tend to provide. That is a brilliant idea though, it’s always a good idea to keep your account information in a private place were its accessible for times as such.