I cant accsess my router

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
It will not take the default pass word
Photo of Joe Bane

Joe Bane

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Deku (The #1 Hero Data Saver)

Deku (The #1 Hero Data Saver), Champion

  • 836 Posts
  • 462 Reply Likes
have you tried looking where the information was onto the little piece of paper??? if so that should be where it is at... OR you can try contacting exede via phone OR via chat :3
Photo of gm92066

gm92066

  • 84 Posts
  • 34 Reply Likes
If you are referring to the xede modem wifi/router, press and hold the reset button for 5-10 seconds, its on the back just above the power cord connection. Then try entering password, default is user admin, password admin.
Photo of Joe Bane

Joe Bane

  • 1 Post
  • 0 Reply Likes
ive tried that
Photo of Brad

Brad, Viasat Employee

  • 3122 Posts
  • 1101 Reply Likes
Hi Joe, 

If the suggestion above doesn't work give us a call at 855-463-9333 and we can troubleshoot this for you ASAP