I cannot reach the ncsecu.org web page. The web page will not open and I get the message "This page cannot be displayed. This started sometime after 12/10/16. I can reach the site using my mobile phone data or from a different internet provider but not Exede. Tech support was unable to provide any answers. I have never had any problems reaching this web site and this is the only web site I cannot reach. Does any one have any ideas of what is causing this problem?
This web site is the only site I am having a problem with on both my desktop and laptop. I have tried using different browsers and cleared the cache on each browser. I have disabled Norton Security too. The site will load normally at a friend's house or work. Something has changed at either Exede or the CU since last weekend but neither could provide and answer.
I think all of these suggestions are a great way to look at why the site isn't loading. If it continues to still have problems you can call our tier 2 team to create a ticket to investigate the single website not loading (rare but it has happened) but they WILL ask you to do the suggestions above first
Exede Brad, I have tried all of the above. I have called support and after all of the on hold and transfers I actually talked to someone who sounded like they knew what they were talking about but after almost an hour and being cut off and calling back I had to start from the beginning. One of the support techs offered an add on that only worked with Chrome but did not solve the problem when normally trying to access the site with any browser. Again, Exede is the only ISP where I cannot reach the site. Again, this web site is the only website I cannot reach through Exede. Can you offer any solutions? Can you tell me why Exede is blocking this site?