i cancle my account near a month ago WHY am i getting an email about another monhly charge????????

  • 2
  • Question
  • Updated 2 years ago
  • Answered
you have been the worst internet service i have ever had the misfortune of having and now your gonna continue to bill me a month after i cancel??? i dare you i will counter with a small claims against you for any thing you charge me after the date i cancel your service.......
Photo of Greg Cameron

Greg Cameron

  • 2 Posts
  • 0 Reply Likes
  • not happy at all for last 3 years with you

Posted 2 years ago

  • 2
Photo of Steve Frederick

Steve Frederick, Champion

  • 2747 Posts
  • 1728 Reply Likes
Greg, have you returned the modem, power supply and tria to ViaSat as is required by your contract after you cancelled? If you have  not, you will be billed an equipment charge.
Photo of Greg Cameron

Greg Cameron

  • 2 Posts
  • 0 Reply Likes
i was told i would have a charge for not returning the part on the dish but i should not still be getting a monthly bill. the rest of the things were sent back.
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Greg, we would most certainly like to get this charge reviewed for you please feel free to either send us your account and contact info to exedelistens@viasat.com or give us a call at 866.945.3258 as soon as possible so we can get this taken care of. Thank you 
Photo of Steve Frederick

Steve Frederick, Champion

  • 2747 Posts
  • 1728 Reply Likes
Send an email to the moderators at exedelistens@viasat.com and include your account number and a phone number. They will look into this and get with you.