I cancelled my plan because of NUMEROUS reasons, but mainly because I was basically being robbed. Two - three days of internet usage for $70/mo?! They promised to send someone out to my home to get the equipment off the roof at NO CHARGE because I had foot surgery and I'm wearing a BOOT and live alone....guess what?? CHARGED!! They deducted $251.xx out of my bank account and when I asked for an itemized statement of the charges, I was told, "we don't do that". WHAT??? So you just TAKE money from customers without explanation? Ridiculous!!! I will continue to tell everyone I know how horrible this company is, including social media posts!