I can make calls and the other end can hear me but I hear nothing!

  • 1
  • Problem
  • Updated 2 years ago
I activated the phone service and have a dial tone.  I dial but hear nothing but silence for a few moments then I get a busy signal. The person I'm dialing receives the call and can hear me.
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Posted 2 years ago

  • 1
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Diana, Viasat Employee

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Hi Rachel, Please send us an email to exedelistens@viasat.com with
your account and contact information. There is also a great article on our website
to assist at http://help.exede.net/articles/General/Exede-Voice-ATA-Provisioning-Process. You can scroll down
to "confirm equipment section" to make sure your cables are
connected correctly. Thanks
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doug sexton

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my phone rings but i hear nothing. same thing when i call out my phone #918-347-7897
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Matt F, Viasat Official Rep

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Please reference the new conversation here: My phone rings but I hear nothing

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