I am very dissapointed with excede,

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  • Problem
  • Updated 2 years ago
  • Acknowledged
I am very dissapointed with excede, I tried to add my account that I have had for over 3 years and they told me I would have to start a new one. I find this rediculous, I have been able to add to other accounts we have without any problem. I will never recommend them to anyone as I find them very hard to work with.
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Pamela Balentyne

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Posted 2 years ago

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Diana, Viasat Employee

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Hi Pamela  As a customer, this is certainly not what we like to hear.  I would be more than happy to take a look at your account and see how we can assist. Please send us your account and contact info to exedelistens@viasat.com. Thank you