i am trying to access my account for first time and i dont even no account numb its autopay

  • 1
  • Question
  • Updated 3 years ago
  • Answered
i have no info except number on checking act when autopay comes out
Photo of Angelia Schilling

Angelia Schilling

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Knight Rider

Knight Rider

  • 957 Posts
  • 533 Reply Likes
You should get an email receipt and that I think has the account number also it is on that little card they send you in the welcome package they mail to you.


Though you don't really need it to setup your myexede account. You can go to my.Exede.net and click on new user and then click on the Mac address option. Now you can get that number in 3 places..bottom of your modem, off the box the modem came in(if the installer left it with you) or off the modem status page at 192.168.100.1 then you can use the email or phone number on the account to continue setup.


If that don't work send an email to exedelistens@viasat.com and they can help walk you through it and get you your account number. You should be able to continue though using the MAC address. Once logged in you can get your account number from there in case you ever need it.
(Edited)
Photo of Knight Rider

Knight Rider

  • 957 Posts
  • 533 Reply Likes
Edit: read the web version Angelia, I miss typed the modem IP address and don't know if it will show the correction in the email you get.
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Angelia, we would be more than happy to provide you with the requested information Please send your account and contact info to exedelistens@viasat.com. Thank you.