I am receiving phone calls from a debt collection agency saying I owe you over $300. my question is why

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Photo of Carolyn Welker

Carolyn Welker

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  • confused

Posted 11 months ago

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Photo of Dave Eicher

Dave Eicher

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Probably bogus. Tell them to send you all debt owed in writing along with dates and you'll show it to your lawyer.
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Elise Negrin

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If you cancelled exede early, they will charge you. Tell anyone calling the following:
You are officially notified not to call me, my relatives, neighbors or associates. You are only allowed to contact me by mail. This is notice for DO NOT CALL. If you continue to call me, or anyone associated with me, you are violating the FDCPA and I will press charges. 
Then verify if they require this notification by mail or email, and get the address if so. Repeat as necessary. There are laws against collectors that they must follow. 
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Diana, Viasat Employee

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Hi Carolyn,  Please send your account and contact information to exedelistens@viasat.com.  We will review your account and determine if you have   any outstanding changes. Thanks.
Photo of Tony Quart

Tony Quart

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Did they call you multiple times or just once?
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Stephen Rice

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Why is the service a scam? It works great for me.
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Judge and Jury

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Mee too
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Steve Frederick, Champion

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Me Too.
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Dina Hess

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I'm glad it works great for you, but isn't that kind of like telling someone "I don't know why you're complaining about the weather, it's great here" when you're 2000 miles away?  Your experience isn't theirs; it's not helpful.

I do think 'scam' can be applicable when salespeople outright *lie* about what the customer will be getting. (In my case, selling Viasat 2, then installing Viasat 1.  The salesguy also specifically said that Viasat never oversells capacity, which is clearly untrue, but I didn't believe that to start with.)
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Mark

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did you ever complain about slow speeds? that could be why.

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