I am now getting an email from you. I had been talk with you in the phone for cancel my account

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  • Updated 1 year ago
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My husband doesn't want to continue to make payments, and I want to cancel my account.How
can I do to pay?
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Martha Babcock

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Posted 1 year ago

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Martha Babcock

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I want to cancel my account with EXEDE. I am unavailable to continue making my payments. 
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Bev, Champion

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You can call 855-463-9333 to cancel your service. They will tell you how much, if any of your agreement time of 24 months is left, and what you owe for the remaining months of your contract.

You can then pay them that amount. They will send a box for you to return the modem and, Tria to Exede. You will have to remove the tria form the dish, or pay the service fee to have a technician come do it for you.

If you are asking about other ways to pay, call that number and they can tell you about that too.
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Kevin Dougherty

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I have been trying to get my service cancelled.  No luck. the overall  service is the worse for industry.. Look elsewhere
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Bev, Champion

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Kevin, you will need to call 855-463-9333 to cancel your service.
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Diana, Viasat Employee

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Hi Martha and Kevin, Bev is correct.  You will need to call Exede Customer Care at 855.463.9333 to cancel your service as we need to speak to you.