I am not sure what plan I have and want to know when my free time is.

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When does my free time start and end. I am not sure what plan I have.
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Jan Wotherspoon

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Posted 5 years ago

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Go to this web address: https://mysso.exede.net/federation/UI/Login

Log in with your user name and password.  It will show you your account information, billing history, data used so far this month and more. In the "My Account" section there is a link to change your plan.  When you click it the screen will show the plan you have now,  it's late-night free zone and other plans available in your area.

if you don't know your user name and password, call customer service at 866-945-3258 and have the credit card handy that was used to set up the account.
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Exede Lindsey

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Hello Jan, I agree with our forum champion Craig, please feel free to view all info related to your Exede account including billing and package detail at myexede.net. I would also be more than happy to review your account and provide the requested information. Please feel free to send your account and contact info to exedelistens@viasat.com. Thank you

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