I am not able to get my email to show up on my phone even after using the settings instructions on exede's website

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the message is saying cannot get mail, the server mail.wildblue.net is not responding
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Robert Mitchell

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  • confused

Posted 5 years ago

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Photo of JEP


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What kind of phone/OS? If it is Apple, you need to delete the account totally and recreate one with the Wildblue parameters.  You can not just modify an existing email account.
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Stephanie Harris Stevens

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an apple i phone 4. It was working last week but all of a sudden I can't get on my phone or laptop. It says my user name or password is incorrect and I haven't changed anything. Why all of a sudden it is not working.
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Old Labs (VS1-329-L12FZ)

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Some users have reported that removing the email account and setting it up again corrects the issue as described in the "Remove your email account and set it up again" section at:


This would indicate and Apple problem in not remembering or forgetting the settings.       

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