I am new here. I have the Liberty 18 and it seems we ran out fast of data. Not sure if I need a bigger package. What's the best deal?
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Posted 3 years ago
- 63 Posts
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I have the liberty 18 also. The beam I am on does not seem to slow too much when I run out of priority data, so unless it becomes unusable or you just need the super fast speeds, I would just leave it alone.
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I have given Exede the benefit of the doubt for months. Worst Internet
company I have ever dealt with, You can contact them and give them your
info and they will check it for you. 90% of time, I am willing to bet,
they will tell you it is your fault or a download issue. I personally
unhooked everything but their modem when new block started and it used
up 10gb in 6 days with absolutely nothing on or connected.
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my data was depleted with everything powered off for 2 days. trying to figure out how they say it is my router when I do not even have a router? if it happens agin I will be dropping the service with no ETF'S and removeing my credit card from the account and putting a fraud block on it via the company.
Diana, Viasat Employee
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Hi Dana, There are many reasons to go through data quickly. We can review your account and provide some insight. Please send your account and contact information to exedelistens@viasat.com.
Here is some basic information about data usage from our help center.
Here is some basic information about data usage from our help center.
Kathy Tracy