Out of data on Liberty 18?

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I am new here. I have the Liberty 18 and it seems we ran out fast of data. Not sure if I need a bigger package. What's the best deal?
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Dana Rogers Quick

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Posted 3 years ago

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John Blount

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I have the liberty 18 also. The beam I am on does not seem to slow too much when I run out of priority data, so unless it becomes unusable or you just need the super fast speeds, I would just leave it alone.
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Kathy Tracy

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the freedom plan 150gb a month never run out of data
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Peter John

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I have given Exede the benefit of the doubt for months. Worst Internet company I have ever dealt with, You can contact them and give them your info and they will check it for you. 90% of time, I am willing to bet, they will tell you it is your fault or a download issue. I personally unhooked everything but their modem when new block started and it used up 10gb in 6 days with absolutely nothing on or connected.
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my data was depleted with everything powered off for 2 days. trying to figure out how they say it is my router when I do not even have a router? if it happens agin I will be dropping the service with no ETF'S and removeing my credit card from the account and putting a fraud block on it via the company.
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Diana, Viasat Employee

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Hi Dana,  There are many reasons to go through data quickly.  We can review your account and provide some insight.  Please send your account and contact information to exedelistens@viasat.com.

Here is some basic information about data usage from our help center.