I am losing my internet signal every evening, and it lasts for hours.

  • 1
  • Problem
  • Updated 2 months ago
Everything will be fine then the connection slows to a crawl and goes out. It is still out between midnight and 1am when I go to bed, but it is back on by the time I get up. VERY aggravating! I have more than half my allowable data still available so that is not the problem.
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Erica Van Brunt

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  • aggravated

Posted 2 years ago

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Photo of Bev

Bev, Champion

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Erica, the best thing to do is call Customer Care when your modem is disconnected so that they can diagnose the problem. The number is 855-463-9333.
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Timothy Schmelzer

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They try to sell you upgraded...account..an still same issues...they listen...do nothing...more excuses ...bull.$$..
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Steve Frederick-VS1/Beam314, Champion

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Gotta love the weekends