I'm leaving Exede soon

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Raised my bill a lot for no better service. I am so sick of exceed. My usage is minimal yet last 2 months me Gb are gone days before billing period. Impossible. I am not going to pay this new rate. July2 my contract is up and I amout of here
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Barb Tro

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Posted 3 years ago

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charley drumm

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same situation here. I am shopping now.
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Karen Jones

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They billed one guy bank account and took the money of over $300. If I was you I wouldn't give them access to my bank account because they will screw you over really bad. This guy's been trying to get that money back for a long time now
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Karen Jones

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Need to see if Comcast picks up out here Comcast is the best TV internet cable provider there is
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Josh

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DO NOT consider hughes net it is the same problems there.

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Knight Rider

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Very untrue. I had HughesNet for like the past 9 years and never once did I see a spike in my data usage. In fact in the nine years I had it I might have gone over 5 times if that. So before you say Exede or HughesNet have data problems I would double check all devices on your network and all update settings and even if you have to turn your router off if your not home or not using the internet that way you know for sure data is not being used during those times. Too if you do that I would keep a log of when you have the router off that way if you talk to Exede you know what times its impossible for you to have used data. Now not saying this has to be a ongoing thing but just try it for a month or two and see if your usage changes with the router unplugged when your not home or over night.
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Dave Eicher

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Hughes net is just down all the time.
Is your price increase about $10 a month. That is your rental charge. More than likely you paid a two year amount when you signed up. Now you can do that again or just pay the extra $10 a month.
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Dave Eicher

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Knight Rider I did have a large usage while I was gone on vacation according to Excede. And an Upload at that. I will remember to turn it off the next time I take a trip.
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Exede Lindsey

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Hello Barb, we would hate to see you go because of this. I would be more than happy to review your account usage to figure out what is your main consumption. Please feel free to send us an email to exedelistens@viasat.com with your account and contact information. Thank you. 
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Darren Baldgridge

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Jim16

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IF YOU HAVE OTHER OPTIONS FOR INTERNET WHY IN THE WORLD DID YOU SUBSCRIBE TO SATELLITE INTERNET?
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Matt B, Viasat Employee

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Two year old thread.  Locking it.

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